Tower Body Corporate has developed a base of loyal customers throughout Queensland. Because we provide premium body corporate services at above industry standards.
Our strata management staff members are qualified at a senior level. And have years of industry experience. Continual in-house training ensures they are always up to date with current legislation under the BCCM Act 1997.
Our team has received training from Strata Community Australia (Queensland) and other industry bodies. We understand the needs of body corporate committees. And our fee structure is calculated on the individual scheme and your specific requirements.
As you may appreciate, each strata scheme has different requirements. And standards that may require different services. We take the time to discover the exact requirements of your scheme before calculating the annual fee for your body corporate management agreement.
TAILORED STRATA SERVICES ARE THE KEY TO OUR SUCCESS
At Tower, we firmly believe the basic principles of good body corporate management are best achieved by directly attending to the needs of a committee and it owners.
We think prompt replies to telephone enquiries and other correspondences are important.
And we focus on customer service by offering the best access to the latest technology available.
It’s not a ‘one size fits all’ philosophy. Our body corporate services can be tailored to suit your needs. And give you what you want from an administrator. We’re always happy to listen. Because it’s our job to fulfil your requirements.
Our unique body corporate management agreements allow for each body corporate client to determine the number of committee meetings to be attended throughout the financial year. This includes the Annual General Meeting (AGM).
Our managers will even attend your evening meetings Monday to Friday at no additional cost.
To make sure the minutes from committee meetings or the AGM are accurately monitored, we’ve introduced a facility that records each meeting. It enables the minutes of the meeting to be downloaded to our offices for quick conversion to a typed format that can be easily approved by the Chairperson prior to distributing to owners.
This option is available at the discretion of the committee.
Nothing is more important than good communication between a body corporate management provider and owners. It’s how we outline new technologies, develop new facilities and share available strata management options with our partners.
You can count on open communication and prompt responses from Tower.
Ongoing, in-house training is another advantage Tower has over our body corporate management competition. It’s how our senior level staff is able to make sure that every enquiry is dealt with professionally. And straight away.
We hold weekly staff meetings to help monitor team performance. These meetings are an opportunity to vocalise any concerns left over from the previous week. And are an important part of how we work to always improve the quality of each body corporate service we provide.
At Tower Body Corporate, we are always recruiting new strata managers with a passion for body corporate management.
Building towards the future
Tower Body Corporate looks forward to working with you. Call our office today on (07) 5609 4924 to speak with a qualified body corporate management professional about your strata management or body corporate services needs.